Actual Job Title – Accounts Receivable Specialist (Cash Application Specialist)
In this role, you have the opportunity to
Be a member of the daily operation of the Cash Application team within Philips Lifeline. You will execute the daily functions involved in the Cash Applications team. This role is ideal for someone who enjoys medical payment processing and driving customer satisfaction through quality production!
You are responsible for (but not limited to)
• Posting electronic and manual payments based on explanation of benefits (EOBs) from insurance companies, government agencies and patient payments in an accurate and timely manner.
• Posting all payments to payer / subscriber accounts.
• Processing electronic payment requests.
• Locating and exporting 835 electronic remittance files in preparation of posting.
• Posting all non-EDI payments, contractual allowances, rejection codes, deductibles, and co-payments.
• Updating and maintaining all logs and spreadsheets used for reconciliation.
• Identifying credit balances at time of posting and submit refund request for approval.
• Posting approved adjustment transactions timely and accurately.
• Maintaining or exceeding established productivity goals and quality standards.
• Ensuring all transactions posted are appropriately aligned with deposits and/or invoices
• Working cohesively and collaboratively within the Cash Application team, and coordinating cross-functionally with other teams within the ACG organization
You are a part of a team
The Aging and Caregiving (ACG) Group. We are responsible for both Operational and Financial aspects of the Philips Lifeline Product. We complete this in an E2E (end to end) operational process which allows us to accurately and efficiently service our subscribers in various capacities.
To succeed in this role, you should have the following skills and experience
• High School Diploma/GED required. Bachelor’s Degree preferred.
• Minimum 1 year of Cash Applications, Payment Posting, Medical Billing, and/or Accounts Receivable.
• SAP or similar ERP accounting applications. PeopleSoft knowledge desirable.
• Excellent customer service etiquette.
• Ability to navigate through a variety of computer applications simultaneously.
• Proficiency in oral and written communication, a must
• Critical thinking abilities with strong analytical skills
• Coachable, with a productive response to constructive feedback.
• Positive, respectful attitude and self-motivated toward performance consistency
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