Operations Specialist

As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond.

According to a recent study, in 2019 alone, BNA generated more than $8.1 billion in total economic impact, supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes.

BNA receives no local tax dollars.

For more information, visit flynashville.com.

Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville.

Learn more about BNA® Vision, our growth and expansion plan for the airport, at BNAVision.com.Starting Salary Range:$45,249
– $61,564Hiring Process:Apply onlineInterviewOfferTen (10) year background check, including criminal history check, motor vehicle and credit check, pre-employment drug screen and breath alcohol testOnboardingBenefits:Deferred compensation plansEducational AssistanceHealth, Dental, Vision, Life, Disability InsuranceHealth ScreeningsPaid HolidaysAnnual/Bereavement/Military LeaveApplication applications until filledWork Schedule:Must be available to work rotating A, B and C Shifts.

Schedule will include weekends and holidays.A Shift: 6 am to 2:30 pmB Shift: 2 pm to 10:30 pmC Shift: 10 pm to 6:30 amJOB SUMMARY:The Operations Specialist is responsible for assisting in enforcing operating rules, regulations, provisions of contracts, and agreements with emphasis on airside operations.

Other responsibilities include monitoring and enforcing procedures that ensure efficient aircraft apron activities during construction and irregular operations periods.ESSENTIAL JOB RESPONSIBILITIES:Makes critical operational decisions around the clock to maintain compliance, safety, and the airport experience.Organizes and enforces procedures that ensure airside safety during construction and irregular operations period.Reports deficiencies to appropriate agencies and promptly implements corrective actions.Assists in enforcing operating rules, regulations, provisions of contracts, and lease agreements.Assists with airside construction design and planning to ensure compliance with signs, markings, and lighting.Coordinates aircraft de-icing operations on the terminal ramp.Monitors and occasionally assigns unleased gates to airline tenants.Inspects and monitors airside activities to include air carrier, cargo and fixed base operations.Ensures continuous services during abnormal conditions such as aircraft emergencies and diversions, wildlife mitigation, and severe weather.Conducts movement area driver training on the airfield.Coordinates with other MNAA departments to ensure exemplary customer experience throughout MNAA facilities.Adheres to wildlife management procedures as it pertains to mitigating, trapping, and managing habitats to discourage wildlife activity.Collects data and creates reports regarding customer experiences and airside efficenicies.Maintains records for currency and compliance.Assists with planning and organizing use of ticket counters and baggage claim areas.Provides assistance with updating and maintaining operations policies, airport certifications, plans, and procedures.Assists with training requirements and records maintenance of personnel with duties in the airport certification manual.Maintains the scheduling and authorization for common use gates including International Arrival Building (IAB) gates.Responds to the airport in the event of an incident or emergency.Maintains regular and on-time attendance.Follows all safety regulations.Support MNAA’s commitment to its core values; Respect, Integrity, Service, and Excellence (RISE).Performs other duties as assigned.KNOWLEDGE, SKILLS ABILITIES AND OTHER CHARACTERISTICS:Office Management: Knowledge of general office management practices and procedures.Airport Operations: Knowledge of materials, methods, and equipment used in the operation and improvement of air carrier and general aviation airports.Driving: Skill in operating a motor vehicle.Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.Map Reading: Skill in reading and interpreting maps.Reporting: Skill in preparing and producing timely and accurate oral and written reports.Word Processing: Skill in computerized word processing quickly and accurately.Receiving Direction: Skill in receiving and following written and oral direction.Project Management: Skill in conceptualizing and managing complex projects, and managing multiple projects using established project management principles.Supervision of Personnel: Skill in supervising and managing others, including planning work, providing direction, motivating workers, and identifying the best workers for the job.Written Comprehension: Ability to read and understand information and ideas presented in writing.Written Expression: Ability to use words and sentences in writing so others will understand.Dependability: Acts reliably and responsibly with others.Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge.QUALIFICATIONS:Required:Bachelor’s Degree in Aviation, airport management, or related fieldLess than two (2) years aviation operations or related experienceValid Driver LicenseAir Operations Area (AOA) clearance within 90-daysPreferred:Less than two (2) years experience in operations at an air carrier airportAAAE Certified Member (C.M.) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

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