At Soho House, a Server is responsible for understanding, discussing andeducating members and guests all menu items, allergies associated (if applicable) while alsopresenting an approachable and elevated experience by following Soho House Service Standards. TheServer plays a crucial role in ensuring the success of service and guest satisfaction. Also,collaborates with other team members and completes pre-service and post-service duties,accurately entering orders into POS and being attentive during service to support additionalmember or guest request.A successful Server maintains a positive and influential attitude, is detail oriented, processdriven and flexible while working under pressure to ensure seamless communication is maintainedthrough the Front of House (FOH) and Back of House (BOH) staff.RequirementsRequired Skills/QualificationsMinimum of 2+ years’ experience in similar capacityMust be at least 18 years of ageThrive in fast-paced, high-volume environments and maintain calm, through quickly andeffectively problem solving under pressureMust be hospitable, approachable, passionate about customer service and respectful towardscolleagues and guestsMust be able to demonstrate competency as outlined in the training schedule and Club SchoolMust be able to work flexible shifts and schedules, including weekends and holidays as neededAbility to take direction, work in a team environment and autonomouslyTips certified and POS knowledgePhysical RequirementsMust be able to seize, grasp, turn and hold objects with hands.Must be able to make periodical fast paced movements are required to go from one part of theproperty to others.Must be able to move, pull, carry or lift at least 20 pounds.Must be able to occasionally kneel, bend, crouch and climb is required.Must be able to perform physical activities such as lifting, cleaning, and stooping.Must be able to stand, walk, lift, and bend for long periods of time.Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.BenefitsSoho House offers competitive compensation packages that feature global benefits and perks.Whether you’re seeking entry-level employment or a new opportunity to expand your profession, weoffer training to develop the technical and managerial skills necessary to enhance your career.Health Care + 401K: Full time employees are eligible for full benefits;Medical, Dental & Vision as well as Retirement fund with a 2% matchPaid Time Off: Full- Time Employees have sick day’s + vacation daysCareer Development: Soho House can progress your career domestically orinternationally as well as managerially or technicallySoho Impact: Empowering the Soho House Community to make positive change,through mentoring, apprenticeship, local outreach and sustainabilityLearning & Development: An extensive range of internally and externally runcourses are available for all employees.Cookhouse & House Tonic: Celebrating our passion for food and drink. Check outour monthly calendars and get involved in trips, training’s and events. Available to all.Team Events: From fitness sessions to cinema screenings and art classes, eachmonth we hold a series of fun events which you can sign up to.Family Meal: Whilst on duty in our Houses & Restaurants you will be providedwith a substantial meal free of charge.This employer is a corporate member ofmyGwork – LGBTQ+ professionals, the business community for LGBTQ+ professionals,students, inclusive employers & anyone who believes in workplace equality.
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