**If you are interested, please email your most up to date resume to Madison Sylvia at msylvia@apexsystems.com**
Hiring Company: Apex Systems
Job Title: Helpdesk Support
Location: 100% Remote/ must reside within 100 miles of Nashville, TN
Pay: $15.00/hour (paid weekly)
Start Date: 7/18/2022
Days/Hours: Full-time & Part-time openings
- Must be flexible with 1st, 2nd and 3rd shifts for full-time openings
- The first 7 weeks you will be working full time hours, 1st shift, Mon- Fri
- You 100% have to be available to work / train Mon- Fri 8am- 5pm (40 hours per week).. this is FULL-TIME PAID TRAINING
- You cannot miss a day of training. Sorry no exceptions.
- After training is when your schedule would change to a 1st, 2nd or 3rd shift schedule (and part-time if applicable)
Principal Duties and Responsibilities:
- Responds to customer technical problems/issues related to software and applications via phone and/or online support.
- High-volume fast paced call center environment.
- PC software and application support experience needed.
Required Skills and Competencies:
- Must be flexible with schedule.
- Must be able to pass a very basic technical screen, so some IT & computer knowledge is required
- Advanced written and verbal communication skills needed.
- Must have clean criminal history to pass background check and also be able to pass drug test
Additional perks include: CompTIA certification discounts, a business casual work environment, career development workshops through Apex Systems, technical training webinars, contractor health benefits (at a group discounted rate), matching 401K, and more!
(Note: PTO/Vacation pay is NOT included while on contract)
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