Field Tech Senior Associate

Job Description
Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/

printers.
May respond to calls after normal business hours per leader instructions.
Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
Identifies potential issues that could adversely impact end user experience and takes corrective action.

Skills:
2 plus years relevant experience.
High School Diploma or equivalent.
Undergraduate degree or some college coursework preferred.
Strong knowledge of Windows operating system environment.
Solid client service skills.
Ability to physically perform general office requirements.

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