Job Title: Accounts Receivables Collections Analyst
Position Summary:
Works with more complex internal and external customers to procure payment of Accounts Receivable balances due. Performs activities under minimal supervision.
Responsibilities for this position will include the following:
* Works with more complex customers to process payments.
* Prepares statements of accounts for customers.
* Answers basic and complex customer inquiries.
* Prepares analysis of accounts.
* Conducts root cause analysis of late payments and suggests process improvements.
* Prepares month end reporting.
* Participates in and/or leads projects related to Accounts Receivable improvement.
* Performs other duties as assigned.
Job Requirements:
Position Requirements:
* High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
* Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Competencies:
* Action oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
* Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
* Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
* Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Customer focus: Building strong customer relationships and delivering customer-centric solutions.
* Nimble learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
* Drives results: Consistently achieving results, even under tough circumstances.
* Business Partnering: Collaborates with stakeholders and develops partnerships to drive performance that aligns to organizational goals and strategies; influences the organization by demonstrating knowledge of the business to provide guidance to support the decision-making process and guiding the business towards positive results and organizational alignment; evaluates business environment using measures to mitigate risk and capitalize on opportunities.
* Financial Internal Controls – Leverages internal control framework by assessing internal controls and developing remediation plans to mitigate financial reporting risks and respond to changing business needs.
Additional information from the manager:
* This is a Monday – Friday position with working hours of 7:30/8:00 AM – 4:00/4:30 PM CST.
* Selected hire when they start – they will need to be on-site for training. Once trained, most of the time they will be working remote from home.
* When the manager is ready to interview, she will be requesting Zoom interviews.
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