We are looking for YOU if:
You LOVE to help people, you LOVE to talk on the phone, and you LOVE a GREAT team environment!
We are looking for Great Team Members to answer calls in our Healthcare and Commercial teams, who are motivated and performance-driven people.
More importantly, we are looking for the RIGHT people to fill these unique and important positions.
We provide paid-training, great on-going support and health, dental and 401K after 60 days of employment.
We are hiring for Full Time Shifts
– 1 Weekend Day and some Holidays are required.
We are Working In The Office
Here’s what our Receptionists do:
Our Call Center Representatives are the liaison between our company and its current and
potential customers.
The successful candidates will be able to accept ownership for effectively solving customer issues,
complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
The essential duties of our Receptionists are:
Obtain customer information by answering telephone calls, interviewing callers and verifying
information.
Follow detailed scripts and fill out forms while talking to customers.
Document all necessary and needed information.
Follow all required processes and procedures.
Attend and successfully complete required Call Center training.
The Skills and Qualifications we look for are:
Demonstrated verbal and written communication skills, specifically: spelling, grammar and diction.
Use professional phone voice communicating customer care and concern.
Demonstrated active-listening skills to gain client information and ability to ask appropriate questions.
Demonstrated accurate and fast typing skills.
Use PC/computer skills in the Microsoft Windows environment.
Ability to work a flexible schedule including nights, weekends and holidays.
Minimum of a High School Diploma or GED and be 18 years of age.
Best to have:
Six months minimum of past customer-service experience
Consistent work history
**Spanish Speakers Needed Also**
from Up Nashville https://ift.tt/3GeJ7tX
via IFTTT
Nashvillejobs 