Housekeeper

Position Description

Position Description

Position Title:

Staff, Janitorial Common Cleaner

Job Number: N9402

Reports To:

Area Supervisor

Department:

Services

FLSA Status:

Non-Exempt

Last Updated:

4/23/2015

The Company

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America’s foremost property management firm. We’re all about our associates, and as we continue to grow, we’re looking for even more quality people who share our dedication to doing what’s right, improving residents’ quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

Job Responsibilities

Responsible for cleaning projects requiring advanced training and demonstrated skill; Inspects work performed in assigned building/property(s) and submits reports to the Supervisor. Positions may be indoors to maintain the interior of the community, outdoors to maintain the exterior, or a mixture of both.

Job Responsibilities

Essential Duties Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Cleans and services restrooms
• Sweeps, vacuums, and mops floors and stairways
• Gathers and disposes of waste materials by hand or with the use of powered equipment
• Makes rounds of buildings and grounds at regular intervals as assigned; inspects doors, windows, and locks to see that they are properly and securely fastened; answers night telephone and doorbells
• Locks and unlocks buildings
• Observes appearances and conditions of premises and equipment; reports needed repairs, safety hazards, or conditions requiring outside vendor services
• Dusts such items as blinds, furniture, file cabinets, and windowsills

• Scrubs, strips, sanitizes, waxes, and buffs floors using powered machines equipped with rotating brushes
• Polishes furniture, metal work, and chrome using appropriate cleaning and polishing compounds
• Maintains an inventory of cleaning and toiletry supplies
• Washes walls, ceilings, woodwork, windows, mirrors, and fixtures using both step and extension ladders
• Cleans grounds and parking lots of litter, glass, or other debris
• Loads and unloads supplies, and moves heavy furniture and equipment using dollies, handcarts, or power equipment
• Replaces light bulbs and fuses
• May perform ground maintenance including removal of snow from sidewalks, salting walkways, mowing small areas of grass, trimming shrubs, etc., at an office site
• Performs related work as assigned

Additional Duties Responsibilities

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management. • Perform any range of special projects, tasks and other related duties as assigned.

Supervisory Responsibility

None

Education Experience

• High school diploma or equivalency preferred

Knowledge, Skills Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Previous custodial experience preferred
• Effective written and verbal communication skills
• Strong customer service, communication and interpersonal skills required
• Ability to work within a team environment and independently

Tools Equipment Used

• Climb ladders and work at heights above ground level (maximum 3 ft).
• Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Physical Requirements / Working Environment

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 50 – 100 lbs following appropriate safety procedures; Work in an upright standing position for long periods of time; Crawl in small and tight spaces;
• Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain); Walk and climb stairs;
• Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Ability quickly and easily navigate the property/building as required to meet the job functions;
• Repeat various motions with the wrists, hands and fingers;
• Complete all required forms; Ability to respond to emergencies on a timely manner

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Travel

None

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an allinclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

I acknowledge that I have read this document and that it was discussed with me today. I understand the contents and acknowledge that I received a copy.

ASSOCIATE:

Print name Signature Date

SUPERVISOR:

Print name Signature Date

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